“Saddened and let down” Raye offering 65 fans free tickets and signed vinyl after Ticketmaster error keeps them out of Paris gig

"My deepest apologies to those of you affected. Love Raye" The post “Saddened and let down” Raye offering 65 fans free tickets and signed vinyl after Ticketmaster error keeps them out of Paris gig appeared first on NME. NewsMusic News “Saddened and let down” Raye offering 65 fans free tickets and signed vinyl after Ticketmaster error keeps them out of Paris gig "My deepest apologies to those of you affected. Love Raye" By Adam England 17th February 2026 Raye performing at Paris' Accor Arena on February 15, 2026. CREDIT: Kristy Sparow/Getty Images Raye has apologised to fans after they were turned down from entering her show in Paris on Sunday (February 15), promising them signed vinyl and free tickets to shows in the future. READ MORE: RAYE: “I became a ‘rent-a-verse’. People knew my songs, but they didn’t know me” The singer played the Accor Arena in the French capital as part of her ongoing ‘This Tour May Contain New Music’ tour, but 65 fans with tickets for the show were refused entry, something Raye has said was due to a system error at Ticketmaster. Advertisement Beginning by saying she’s “completely devastated” for the fans turned away, she described the incident as “completely unacceptable and wrong”. The singer added: “I have been told this was a system error at Ticketmaster, meaning 65 tickets were not fully validated when they were purchased, this was outside of anything I could control and I feel saddened and let down.” pic.twitter.com/3kB1eBAMHw — RAYE (@raye) February 17, 2026 She then said that while those affected were refunded and given a voucher from Ticketmaster, she would “like to offer all of these 65 people who didn’t get in to the show complimentary tickets to any Raye future show of their choice and a signed vinyl. “I know this doesn’t even remotely make up for this mess, but it’s all I can think of in this moment to soften the blow. My deepest apologies to those of you affected. Love Raye.” Recommended The tour began on January 22 in Łódź, Poland, and has seen Raye perform across the European mainland. She plays Manchester’s Co-op Live tonight (February 17) and tomorrow to kick off her UK and Ireland dates, before shows in Glasgow and Birmingham and then four at London’s The O2 before two in Dublin – find tickets to these shows here. At the end of March, she’s set to head to North America for the spring – find tickets here – before coming back to The O2 in May for two additional London shows. The tour is in support of Raye’s second album, ‘This Music May Contain Hope’, which is set for release on March 27. She announced the album the day her tour started, and has debuted a number of new songs on the tour. She released the lead single ‘Where Is My Husband!’ in September, and it became her second Number One in the UK, peaking at Number 13 in the US. It was named as one of the best songs of 2025 by NME, and was described as a “jazzy, soul-pop bop” that “showed off her formidable vocal chops with the help of a larger-than-life brass band”. Related TopicsLive Music NewsPopR&BRAYE You May Also Like Advertisement TRENDING The NME 100: essential emerging artists for 2026 Miriam Petche just set a new ‘Industry’ standard ‘Wuthering Heights’ review: this sexed-up reimagining is a bonking success Inside Swim Deep’s gorgeous new album ‘Hum’: “It feels like we’ve arrived at the conclusion of who we are” The rise, fall and rebirth of 2000s IT room favourite ‘RuneScape’ Advertisement More Stories Music News Check out Lana Del Rey’s ghostly new single ‘White Feather Hawk Tail Deer Hunter’ – written with her husband, sister and brother-in-law Music News Chvrches cover The Postal Service’s ‘Such Great Heights’ and Robert Palmer’s ‘Addicted To Love’ for ‘Tell Me Lies’ soundtrack Music News Grace Jones to headline huge London Crystal Palace Park gig with Sophie Ellis-Bextor Music News Iron Maiden share full details of “once-in-a-lifetime” Knebworth 2026 EddFest weekend Music News The Last Dinner Party take us on “the endless carousel of being in a relationship you know you shouldn’t be in” on new ‘Help(2)’... Music News London BST Hyde Park Pitbull show to attempt to break Guinness World Record for most people wearing bald caps